Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://waweco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@waweco.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@waweco.com
Great quality product
The drone is cool. Took a child 13 years old, uses it for the 2nd month. Everything works and corresponds to the description. I took the complete set with the camera 720 P. For us it was not enough, I plan to change the camera for 4 K.
Came quickly 2 weeks to yanao flies well 2 batteries, the camera removes well, only the package is weak.
Drone exactly as described. This is going to be fun. Thank you!!!
In Moscow, the goods arrived in two days, the Courier on delivery broke down the car, A little did not reach (I myself got to it) all the same delivery 5 points, an adequate Russian person, отговаривал me from me to drive myself promised that tomorrow will bring back when the car is fixed) But I said I promised the baby and I need it today... Just did not say that 31-year-old child))) shorter) the box is whole, in full configuration (as ordered), the copper performs all the functions that are registered and even the flow of points, on the iPhone loads the cards, despite many reviews I have on XR everything works clearly, in general, while I have impressions a bunch, Already made a video, the quality pleases me, I thought it would be worse, I did not even expect it, from the tips-order with a suitcase, it is sooooo cool) without it, it's just not convenient, and separately it costs much more, well, the battery is more clear to everyone, do not forget that there are still well-known firms of copters, Everyone chooses for himself, I chose from five) and was not mistaken) well, I hope I'm something pomo
The item arrived perfectly packaged, it comes defective but when contacting the store it understood, so you made a partial refund, the article only worked a couple of days so I'll keep it for spare parts because my I intend to buy another one.
Received in perfect condition, well packaged and in 20 days to Canary Islands, serious and trusted store, very happy and I recommend it.
Great product, recommended!!
Fast shipment, should have better packaging (arrived damaged but seems to be working). Will try it soon
Received very fast and perfect excellent purchase
rapido
Product conforms to the announcement, and fast delivery I recommend this store
It has been 7 days since the request for a refund. It was very good. Thank you
Give to play
Delivery and very fast and efficient service, was posted on 15/09/2020 arrived today 28/09/2020, without taxation and no taxes.
Very good.
Shipment sent quickly, received in full. Nice drone, I recommend it. Przesyłka szybko wysłana, doszła w całości. Dron fajny, polecam.
QUADR is good, after opening the package, you can fly immediately. (only charge the battery). In general, very satisfied, everything works, this is my first experience, did not try all the modes of flight. (when you click on the orbit-quadric squeaked and nothing else happened, I will read the instruction))) by the way it is only in English) the courier brought to work, passed in hands, delivery 5 +, the box is whole. Take three batteries, because two are small. I will not say that on one battery the flight is more than 10 minutes. On average 6-8, but it may be because of the fact that the first time charged the battery. In general, I recommend to buy for beginners. The camera turns into a manual one.
Получил на третий день после заказа. Картинка конечно шакалистая, но что за такие деньги. Из того что не понравилось при батарее меньше 50% начинает дрон капризничать, иногда просто начинает идти на посадку без каких либо команд, причём с такой скоростью что если бы не трава, то в щепки бы разлетелся. Из-за этого например даже пытаться летать над водоёмами не буду. Для поиграть в самый раз,понять как летают и управление.
Пришел заказ быстро,упаковка норм!
drone muito show o melhor drone que já comprei muito show
cihazı baya denedikten sonra onay verdim. cihaz 4k kalitesinde net bir çekim yapamıyor. ancak fiyat ve performans olarak çok iyi gps sabitleme otomatik geri dönüş özelliği gayet stabil 150m uzaklıktan çekim sorunu yok daha uzak mesafede test etmedim. alacaklar için mutlaka açık alanda gps sinyalinin net olduğu yerlerde denemesini tavsiye ederim 5 dakikalık uçuşta %25 civari şarj gitti 1 kez sinyal koptu ancak geri döndü Türkiye'ye 80 tl gümrük vergisi çıktı adamlar 150 dolar işaretlenmiş
Отличный квадрокоптер, Доставка до Белгорода за 3 дня. Цена- качество соответствует, покупали сыну, а играем всей семьей. Хорошо держит высоту, в интернете нашли инструкцию на русском, есть и видео. Вроде разобрались. Фото прилагаю, чтобы оценить качество. Спасибо большое продавцу, остались довольны!
Drone eachine e520s. Recebi o produto em menos de 30 dias, não fui taxado. Veio tudo certinho na caixa conforme descrição. estou satisfeito com a compra.
O drone é muito bom, tenho pouca experiência mas não tive problema, a calibração está difícil